In design, emotion is invested in the product and listening to the user's voice, and the product can touch people's hearts.
I am Nora Chang, a creative product designer based in Taiwan who loves to observe everything and embrace challenges. I have been in this industry for five years and contacted many different B2B and B2C industries, e.g., virtual insurance platforms, live streaming sale tools, e-commerce, rebate system app, and managing the business systems, etc. As a product designer, I understand users' needs through qualitative and quantitative methods. From concept to product design, using Insights to find out requirements for optimization. Good products make people's lives better and easier.
Different types of insurance have different coverage. Each factor to consider is different for different types of insurance. Critical illness and home insurance are the most complicated, and the design flow must consider different coverage and plans. In addition, the user can quickly purchase the policy and check the policy status; the claim process is also essential. Compared with the purchase process, users are most concerned about whether the claim settlement is convenient and fast, customer service attitude, etc.
The live streaming industry is getting more extensive and various, koo.live products mainly help the seller quickly sell products, and fan interaction during live streaming. The product provides multiple activities and games to increase the vibe and purchase rate. Through the +1 way, the shopper creates orders, and the system can automatically create orders and send the shopping cart link to the shopper. The seller can quickly handle the orders and check the data and quantity of orders through the background system after the live streaming.
The koo.live product provides information cards, and a text ticker can display during live streaming. Help the seller convent and quickly on the live streaming. They can choose the different themes according to what they need, such as the screen dark and light, filter, and screen ratio, making the screen more perfect.
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